Your front desk, answered around the clock.
She answers every call, books the appointment, and captures the lead that would have gone to voicemail. Warm and gracious, never rushed, in English and Spanish.
Text Iris the front desk rules.
She answers the call, qualifies the lead, books the appointment, and gives you the clean summary afterwards.
Iris at work.
Iris turns a ringing phone into a booked lead and a clean handoff.
New customer call
Someone needs pricing, hours, or a booking now.
- 01Answers in a real voice
- 02Qualifies the request
- 03Books or routes it
Calendar holds
The lead is captured, confirmed, and summarized for the owner.
A front desk that answers, books, and remembers everything.
Iris is the front desk. She answers the phone — a real voice, on real calls — books the appointment, replies to the website chat and the Instagram DM, and captures the lead that would have gone to voicemail. Warm, gracious, never rushed, in English and Spanish.
She works the channels your customers actually use, around the clock, and hands you a clean end-of-day summary: who called, what they wanted, what got booked. Every “I've got it on file” starts with her.
Calendar holds. Three new leads booked today.
The way the work runs.
Posted on the inside of every brief, not the outside.
The owner meets the work, not the rules.
Pick up. Always.
Every call answered. No voicemail loops. The person on the other end gets a person — warm, gracious, never rushed — the moment the line opens.
Book it before they hang up.
A caller who has to call back is a caller you've lost. The appointment goes on the calendar during the conversation, with a confirmation on its way before the goodbye.
Hand off like a professional.
When the call needs a human, it gets one — transferred warm, with context, not dropped into a queue. And the owner gets the end-of-day summary either way.
What it’s like to write to Iris.
She's the one your customers actually talk to. The front desk that doesn't sleep, doesn't lose the message, and doesn't sound like an answering service. Joins the room when you turn on the Receptionist app.
Work from the catalog.
Plates from the Field Catalog this teammate works on. Each one is a real piece of work the room can run for you.
Real calls, answered. Warm, gracious, never rushed.
See the plate →Closed for the day. Still answering.
See the plate →Calendar holds. Confirmations sent. No double-bookings.
See the plate →The call you couldn't take, taken and booked.
See the plate →Visitors get answers in seconds, and a time on the books.
See the plate →Instagram and Facebook DMs answered while they're warm.
See the plate →The lead email answered in minutes, in your voice.
See the plate →Confirmations and follow-ups placed for you, honestly introduced.
See the plate →Warm transfers with context. No phone-tree menus.
See the plate →English and Spanish on one line, switched automatically.
See the plate →Your past customers, asked back. One personal email at a time, from your own inbox.
See the plate →No lead goes quiet without a reason.
See the plate →Comments answered, DMs handled. No follower left on read.
See the plate →Often in the same room
The teammates this work usually gets handed to, and taken from.
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