Iris
Receptionist
Answers every inquiry channel instantly and books consults before they cool.
The 9 PM consult inquiry, booked before it cools.
An AI receptionist for your med spa. Iris answers every inquiry in seconds, on the phone, your website, and Instagram, and books the consult before it cools. Dorian brings overdue clients back on cadence, and Eleanor keeps the chairs full.
- Answers
- In seconds, every channel
- Consults
- Booked before they cool
- Lapsed clients
- Re-engaged on cadence
- No-shows
- Reminded down
The short answer · “ai receptionist for med spas”
What does an AI receptionist for a med spa do?
An AI receptionist for a med spa answers the inquiries that arrive while your providers are in treatments, and books them before they cool. Med-spa leads come in hot and late: an Instagram DM at 9 PM asking about lip filler, a website chat about Botox pricing during someone's lunch break. Iris answers in seconds on every channel, handles the common questions the way you've taught her, and books the consult against your real calendar.
The second half of the job is the client you already won. Dorian reaches clients who are overdue for a re-touch, on a respectful cadence and only on your consented list, until they rebook or opt out. Eleanor sends confirmations, reminders, and intake-form chasers that keep the no-show rate down, and Whitmore gives you one view across locations.
Read on ↓Fold it back ↑
Your booking and charting stay in the system you run, whether that's Boulevard, Mangomint, or Zenoti. Whitmore answers, books, reminds, and re-engages in front of it. And the front desk stays in its lane: scheduling and general questions, never medical advice, with anything clinical routed to your staff.
Your treatment team
Four agents who answer inquiries in seconds, re-engage lapsed clients, manage confirmations across locations, and keep every chair full.
Dorian
Sales Rep
Reaches overdue clients on cadence until they rebook or opt out.
Eleanor
Executive Assistant
Sends confirmations and intake chasers that cut no-shows and keep the schedule tight.
Whitmore
COO
Tracks every location and surfaces the full picture in one weekly view.
The demonstration
The DM that would have waited until morning.
An illustration of the 9 PM Instagram inquiry: answered in seconds, booked in two minutes. On your account, the names and openings are yours.
Instagram DM · 9:04 PM
How does it start?
Every inquiry channel, one front desk.
- 01
Point your channels at her
Phone, website chat, Instagram, and Facebook. One receptionist on all of them.
- 02
Teach it your menu
Services, pricing you're comfortable sharing, consult policies, and what always routes to staff.
- 03
Watch the book fill
Consults booked in seconds, lapsed clients returning, no-shows reminded down.
While you're in treatments
The inquiry caught, the lapsed client recovered.
The nurture you'd run with more hours, run on your consented list.
The room· Brief in progressLive
- OwnerIn treatments all afternoon. What came in?
Iris · ReceptionistSix inquiries. An injectable DM at 1:10, booked a consult Thursday. Two filler questions answered and booked. The phone's clear.
Dorian · Sales RepNine clients are overdue for a re-touch. I reached out to all nine, three rebooked already.
Eleanor · Executive AssistantTwo consults tomorrow still need intake forms. I sent them and I'll chase the stragglers tonight.
- OwnerPerfect.
- Whitmore · COO
Buckhead and Midtown recaps are in your inbox.
A med spa's best lead arrives at nine in the evening, deciding between you and the spa that answered. Be the spa that answered.
Reference · typed and signed
To the owner between treatment rooms,
From the room. Iris answers your DMs the way your best front-desk hire would on her best day: warm, quick, and never off script on anything clinical. The consult gets booked while the interest is real.
And Dorian minds the book you already built, the clients quietly overdue for a re-touch, reached politely until they rebook. Full chairs are mostly follow-up, done on time.
Whitmore
COO · The Whitmore Agency
The honest comparison
How does it compare to an answering service?
An answering service takes a phone message. Your inquiries arrive in DMs at 9 PM and want a time, not a callback.
| Capability | Whitmore | A traditional answering service |
|---|---|---|
| Answers Instagram and website chat | Where med-spa inquiries actually arrive | ×Phone only |
| Books the consult on the spot | Real openings, confirmation sent | ×Takes a message for a callback |
| Answers service and pricing questions | From what you've taught it, never clinical advice | ~Reads from a script you maintain |
| Re-engages lapsed clients | Consented list, respectful cadence | × |
| Cuts no-shows | Confirmations, reminders, intake chasers | × |
| What it costs | Plans from $49 a month | ~Commonly billed per call or per minute |
Comparison reflects typical answering-service offerings. Specific providers vary.
Before you hand over the front desk
No. Iris handles scheduling, availability, and the general questions you've approved answers for. Anything clinical, contraindications, dosing, medical history, routes to your providers. She books the consult; your injectors do the consulting.
Your call. Teach it the prices you're happy to share and it answers plainly; for anything you'd rather discuss in person, it books the consult instead.
Dorian works your consented list: clients overdue by the intervals you set get a personal note in your spa's voice, followed up politely until they rebook or opt out. You approve the message; opt-outs are honored automatically.
Yes. Boulevard, Mangomint, Zenoti, or whatever runs your book today stays. Whitmore answers, books, reminds, and re-engages in front of it.
Yes. Each location keeps its own calendar and rules, and Whitmore gives you one recap across all of them.
Plans start at $49 a month for the whole team. 7-day free trial, no card required, so you can watch a week of inquiries get booked before you pay.
Elsewhere in the catalog
Plate I · Front Desk
AI receptionist
Real calls, answered. Warm, gracious, never rushed.
See the plate →
Plate VI · Front Desk
Social DM replies
Instagram and Facebook DMs answered while they're warm.
See the plate →
Plate XIX · Sales
Customer reactivation
Your past customers, asked back. One personal email at a time, from your own inbox.
See the plate →
Never let another consult cool off.
Point your channels at Iris today. Tonight's 9 PM DM gets answered in seconds, booked in minutes, and confirmed before you've closed the treatment room.
7-day free trial · No card required