Does scheduling like this raise privacy issues?

Appointment scheduling and reminders aren't clinical records, so the front-desk work sits outside patient charts. It books and reminds; it doesn't touch your clinical system.

Will it sound like our front desk?

Yes, warm and unhurried, in your practice's voice. It books and confirms rather than taking a message.

Can it handle insurance questions?

Common coverage and new-patient questions, answered from what you've taught it. Anything it's unsure of routes to your team.

How does it cut no-shows?

Reminders at 48, 24, and 2 hours plus pre-visit form chasers, the follow-through a busy desk can't always keep up with. Gaps that do open get offered to patients waiting for an earlier slot.

Do we keep Dentrix, Eaglesoft, or Open Dental?

Yes. Your practice-management system and charts stay exactly where they are. Whitmore is the front desk and recall engine working in front of it.

What about a real dental emergency?

You set the rules: severe pain, swelling, or trauma gets your emergency instructions immediately, including paging the doctor on call if that's your protocol. Everything else books the next opening.

Plans start at $49 a month for the whole team. 7-day free trial, no card required, so you can hear it book patients before you pay anything.

← IndustriesField Catalog · Plate XL · Clinics, salons & officesUpdated 13 July 2026

The toothache call, never sent to voicemail.

An AI receptionist for your dental practice. Iris answers every new-patient call on the first ring and books the appointment, Eleanor reminds the no-shows down, and Dorian brings overdue recalls back, while your team stays chairside.

Hire the team Ask a question

Fig. 1 · The toothache call, never sent to voicemail.

Picks up: First ring
Books: New patients and recalls
No-shows: Reminded down
Recalls: Chased automatically

The short answer · “ai receptionist for dental offices”

What does an AI receptionist for a dental office do?

An AI receptionist for a dental office answers the calls your front desk can't get to, and books them. When someone with a toothache calls at lunch, after close, or while your desk is checking a patient out, they don't wait: whoever answers gets the appointment, and a new patient is worth years of visits. Iris picks up on the first ring, day or night, answers the common questions, and books straight into your schedule.

The rest of the room keeps the chairs full. Eleanor sends confirmations and reminders at 48, 24, and 2 hours, and chases the intake forms before the visit instead of in the waiting room. Dorian works the recall list: patients overdue for a cleaning get a friendly text in your practice's voice, followed up until they rebook or opt out. Whitmore hands you one view of tomorrow's schedule, today's gaps, and the week's recalls.

Read on ↓

Your practice-management system stays exactly where it is. Whether you run Dentrix, Eaglesoft, or Open Dental, your charts and clinical records stay there, and the front-desk work, answering, booking, reminding, and recalling, happens in front of it. Iris handles scheduling and general questions only; anything clinical routes to your team.

Iris, Receptionist — IrisReceptionist · The front desk“Calendar holds. Three new leads booked today.”

Meet your team

Four agents that run the front office while your team stays chairside.

Iris

Receptionist

Answers every call on the first ring and books the new patient before they call the next practice.

Dorian

Sales Rep

Chases every overdue recall until the patient rebooks or opts out.

Eleanor

Executive Assistant

Sends confirmations and reminders at 48, 24, and 2 hours, chases forms so the chair stays full.

Whitmore

COO

Tracks tomorrow's schedule, today's gaps, and this week's recalls in one clear view.

The demonstration

A schedule that fills itself.

An illustration of the week: new patients from answered calls, recalls recovered by a friendly nudge, each entry carrying its source.

Week of May 45 booked

Mon

Tue

Wed

Thu

Fri

Demonstration data. On your schedule, the names are your patients'.

How does it start?

Forwarded today, booking by tomorrow.

01
Forward your number
Keep your number; route it during busy hours or after close.
02
Teach it your practice
Your providers, hours, and the insurances you take.
03
Watch the schedule fill
New patients booked, no-shows down, recalls handled.

While your team is chairside

The new-patient call, never to voicemail.

The call that's worth a lifetime of visits, caught on the first ring.

The room· Brief in progress

Live

PracticeIn an op all morning. Front desk?
Iris · Receptionist
Eight calls. Three booked, two new patients and a crown re-cement. One insurance question I answered, one I flagged for Sandra.
Dorian · Sales Rep
Twenty-two patients overdue for a cleaning. I sent recall texts, six have already rebooked.
Eleanor · Executive Assistant
Tomorrow's two new patients have their forms. I chased the one who hadn't filled them out.
PracticeGreat.
Whitmore · COO
Schedule's full Thursday. Recap's in your inbox.

A dental practice loses patients in the thirty seconds between the third ring and the voicemail greeting. We simply removed those thirty seconds.
Whitmore · COO

Reference · typed and signed

To the practice owner reading this between patients,

From the room. Your front desk is excellent and busy, which is precisely the problem: the new-patient call arrives while they're checking someone out. Iris picks up the calls they can't, warmly, and books them.

Meanwhile the recall list, the quiet fortune every practice sits on, gets worked every week instead of every quarter. Full chairs, no heroics.

Whitmore

COO · The Whitmore Agency

The honest comparison

How does it compare to a dental answering service?

An answering service takes a message for your front desk to return. The patient with a toothache already called the next practice.

Capability	Whitmore	A dental answering service
Answers every call, including overflow	First ring, even when the desk is busy	~Often after-hours only
Books into your schedule	Real openings, confirmation sent	×Takes a message for a callback
Works the recall list	Overdue patients nudged until they rebook	×
Cuts no-shows	48, 24, and 2-hour reminders, form chasers	×
Answers insurance and new-patient questions	From what you've taught it; the rest routes to staff	~Reads from a script you maintain
What it costs	Plans from $49 a month	~Commonly billed per call or per minute

Comparison reflects typical answering-service offerings. Specific providers vary.

Before you forward the line

: Appointment scheduling and reminders aren't clinical records, so the front-desk work sits outside patient charts. It books and reminds; it doesn't touch your clinical system.
: Yes, warm and unhurried, in your practice's voice. It books and confirms rather than taking a message.
: Common coverage and new-patient questions, answered from what you've taught it. Anything it's unsure of routes to your team.
: Reminders at 48, 24, and 2 hours plus pre-visit form chasers, the follow-through a busy desk can't always keep up with. Gaps that do open get offered to patients waiting for an earlier slot.
: Yes. Your practice-management system and charts stay exactly where they are. Whitmore is the front desk and recall engine working in front of it.
: You set the rules: severe pain, swelling, or trauma gets your emergency instructions immediately, including paging the doctor on call if that's your protocol. Everything else books the next opening.
: Plans start at $49 a month for the whole team. 7-day free trial, no card required, so you can hear it book patients before you pay anything.