Automated repair status updates
Customers get proactive text updates at every stage — teardown, parts ordered, in paint, reassembly, ready — eliminating 80% of inbound status calls.
Body shop staff spend hours every day updating customers and insurance companies on repair status. We build AI that sends proactive updates at every stage, manages supplement communication, and keeps everyone informed — so your team focuses on repairs.
What You Get
Customers get proactive text updates at every stage — teardown, parts ordered, in paint, reassembly, ready — eliminating 80% of inbound status calls.
When hidden damage is found, AI generates supplement documentation and routes it to the adjuster with photos and line items — speeding up approvals.
After pickup, AI sends a review request and asks if they know anyone who needs collision work — turning every satisfied customer into a referral source.
Free 30-minute call. We'll show you how many hours per week your team spends on status update calls — and how to eliminate them.