Cora.

When a deal goes under contract, Cora sets the file up end to end. She reads the executed contract, pulls out every date that matters, and pays special attention to the effective date, because in North Carolina it is the date the last signature was communicated back, and getting it wrong shifts every deadline on the file.

• Confirms or creates the transaction record and matches it to the deal in Follow Up Boss, so both systems point at the same file.
• Builds the roster: buyer, seller, both agents, lender, and closing attorney (this is North Carolina, so an attorney closes, not a title company).
• Flags contract defects early: a missing initial or an undated signature is the number one thing that voids a file.
• Finishes with a proposed timeline for your approval: "here is the schedule I read from the contract." You confirm it before anything else happens.

The heart of the whole product. From the contract's two anchor dates, Cora derives the full working schedule: some dates count forward from the effective date (due diligence fee, earnest money deposit, loan application), and the rest count backward from closing (final walkthrough, closing disclosure, clear-to-close target, appraisal).

• She knows which rules are law and cannot bend: the federal three business day closing disclosure window, and North Carolina's 5:00 PM due diligence deadline.
• She knows which are convention, and which are your team's own standards, which you can change any time.
• Every date on the schedule carries its reason, so when you ask "why is this due Tuesday?" she can tell you exactly.
• When an amendment moves a date, she recalculates the whole schedule and shows you what changed.

Every day, Cora walks every active file against its schedule. Anything coming due gets attention before it becomes a problem. Hard legal deadlines get louder treatment, earlier, than routine dates.

• She knows the chase ladder: the lender is the most-chased party on any file (application confirmed, appraisal back, conditions cleared, clear to close).
• Every file gets touched every day. Silence on a file is itself a finding, not a comfort.
• Reminder drafts come to you batched: one approval card per file per day, never five separate pings.
• When someone has ignored two nudges, she stops nudging and escalates to you.

Cora drafts the standard communications of a transaction from your own templates: the introduction email to all parties, weekly check-ins, milestone reminders, and closing week logistics. She fills in names and dates from the live file, not from memory.

• Every draft goes to your approval card before it is sent. You can edit it right on the card.
• She writes naturally in English and Spanish, and remembers which language each client prefers.
• Sent emails file automatically to the client's Follow Up Boss timeline, and she logs a note cross-referencing what was sent and why.
• She knows North Carolina's two-step ending: settlement is the signing, closing is when the attorney records and funds move, and keys come at recording. Her client emails set expectations correctly so closing day has no surprises.

Mid-transaction paperwork is where files stall: amendments, repair agreements, due diligence extensions, notices. Cora assembles the packet so all you do is check it and approve.

• She picks the correct NC form for the situation and attaches it so it fills from the transaction's own details.
• She checks signer completeness (spouses and entities included) and sets the signing order correctly.
• She keeps an eye on who signs last, because that signature sets the new effective date.
• Assembling the packet and sending it are two separate approvals. The send card shows you exactly which documents, which signers, in what order.

Sending a signature request is the easy half. Cora watches every outstanding packet and closes the loop.

• She checks progress daily and drafts a reminder for anyone stalled about 48 hours, for your approval.
• When everyone has signed, she collects the signed PDF and the certificate of completion and files them to the transaction.
• If the signed document changed terms (an amendment moved closing, say), she recalculates the schedule and shows you the new timeline.
• Completed documents queue automatically for the compliance checklist.

Commission gets released when the compliance file is complete, so Cora treats compliance as a running task, not a closing day scramble.

• She knows your market center's required document checklist and compares it against what actually exists on the file.
• She flags gaps as they appear: an unsigned amendment, a missing disclosure, an initial page that never came back.
• As documents are executed, she keeps a ready-ordered set so the compliance upload is a formality, done within days of each signing rather than piled up after closing.

This is the quiet superpower. You know exactly how you like each step of a transaction handled. Cora learns it once and applies it every time.

• Your instructions for each task ("when due diligence ends, here is the exact next-steps list") live in her playbook, in your words. You can read and edit them any time.
• Your preferred vendors (inspectors, contractors), your template choices, and how each attorney or lender likes to be communicated with all accumulate here.
• Every file she runs makes the playbook a little sharper. It is your standard work, made executable.