Every expired prescription is a patient you should be contacting
Optical retail runs on a 1-2 year cycle — prescriptions expire, benefits reset, and patients need new frames. We build AI that times outreach perfectly, reminds patients about expiring benefits, and follows up on frame selections that didn't convert.
What You Get
AI that brings patients back on schedule
Prescription renewal reminders
AI tracks every patient's prescription date and sends renewal reminders at the right time — with online booking for their eye exam.
Insurance benefit notifications
When vision benefits reset (usually January), AI notifies patients about their unused allowance and suggests scheduling before the rush.
Second-pair and upgrade campaigns
After a primary pair purchase, AI promotes prescription sunglasses, blue-light glasses, and sport frames — matched to their lifestyle and Rx.
Unused vision benefits are your biggest missed opportunity
Free 30-minute call. We'll show you how many patients are letting their benefits expire without visiting your shop.